Effective Business Communication - How to Eliminate the Number One Obstacle
Would you like to inspire members of your team to work towards a common goal and love the way they achieve that goal? This ability would if you capable of leading a team which will achieve spectacular results. It doesn't matter where you are currently - you could be a business major, have natural communication skills or are about to practice what you just learned. You could also be an absolute beginner looking to learn new communication techniques. This article will help you take yourself to a new level of business communications skill and help you create alignment with others. What is alignment, and how can you create it? Read on to find out!
~ Alignment - It's Not Just for Tires Anymore ~
When most of us hear the word "alignment," fixing our cars is the first thing that comes to mind. The kind of alignment discussed here is somewhat similar. The tires on your car need to be properly aligned- that is, they need to be pointed in the same direction- to improve your car's efficiency in getting you where you need to go. Similarly, in business, the people involved need to align their visions so that everyone can accomplish all of their goals with a minimum of conflict.
What we're talking about here is not about improving your communication skills or just learning new listening techniques. Effective business communication, or any interaction where people need to work together to create the best outcome, begins with alignment.
Think about it this way: in life, we go about our business, heading in our own directions while trying to achieve our own results. At the same time, we are all inter-connected with each other. As we try to achieve the results we want, our interconnections put limits on how far we can go in our own direction. Now, when we have alignment about what we want, and we start sharing the same vision, it makes it much easier to get the desired outcome. Alignment opens the way for greater success and mutual satisfaction.
~ Developing Intrinsic Order ~
You have to identify and to be able to state why you are seeking your desired result before you can properly create alignment with other people. This requires you to examine the values that lead you to consider your desired outcome optimal. For example, let's say that you want everyone attending an office meeting to be there ten minutes before it is scheduled to start. The value behind this requirement may be that you value effectiveness highly or that you appreciate the consideration implied when people arrive before the scheduled time. When seeking alignment, keep in mind why you are looking for the outcome that you want.
~ Talking About Alignment - Put Your Ideas to Work ~
After you have determined what your own basic values are, you should next begin to determine what values you bring when working others. Next, working together, begin to clarify your colleagues values--what's most important to them in relation to the atmosphere in the office. After that, identify what shared values are of importance to everyone, and whether they wish to collaborate in the creation of that kind of atmosphere by implementing your mutual vision. You might articulate it as achieving more peaceful relations or stepping up effectiveness and productivity. Once you have made your mutual goals clear, you can begin to achieve what you wish to accomplish.
Remember these crucial aspects during your alignment conversation.
It's crucial to keep the alignment conversation as strategy free as possible once you start it. Within this initial stage, you should make an agreement with the other person and not try to iron out specific details with them at the same time. Once you're in agreement on a shared vision, you can then get down to the business of figuring out all the specificities. It's also a good idea if you and the other party agree to not dwell on past failures. Although bringing up the past can be useful in understanding missing values, it's not a reason to find fault in someone or be skeptical of an impending agreement.
Some other things to cover in the conversation include:
A willingness to negotiate strategies that are mutually agreeable, a commitment to let go of judgments and/or criticisms, and an agreement to celebrate all wins that come from this conversation
Once you are sharing the same vision, you're now working toward the same end result -- the big picture of what you all want. This will make it easier to create situations that produce results that everyone will enjoy.
When you catch the vision of those around you and begin to work together in a spirit of unity and teamwork, your load will be lighter, your productivity higher, and everyone will reap the rewards.
Creating alignment is just one way we've found to actively create dynamic relationships and improve all your business communications. For more tips, suggestions and advice, sign up for our free thought-provoking and motivational Weekly Action Tips eMail series at: http://www.FocusedAttention.com/cmd.php?ad=317928. Each tip offers practical advice for creating the relationships that you really want. Or visit us at: http://www.FocusedAttention.com
Published December 6th, 2007
Filed in Business, Management




